Frequently Asked Questions

Do you offer free in home assessments?

Yes. We provide free in-home or on-site assessments where our team evaluates your space, discusses your needs, and recommends the best product or modification.

What types of accessibility products do you install?

We install a wide range of accessibility products including stairlifts, porch lifts, vertical platform lifts, ceiling lifts, wheelchair ramps, threshold ramps, bathroom modifications, and full home accessibility renovations.

We also have access to many additional products and solutions not listed on our site, so if there is something specific you are looking for, please reach out, we may already offer it or can source it for you.

Do you sell both new and used equipment?

Yes. We offer new equipment from trusted manufacturers as well as high-quality used stairlifts and ramps for a more affordable option.

We also take select equipment on consignment, and every used product is fully inspected, serviced, and tested by our technicians before it is installed to ensure safe, reliable performance.

Do you offer maintenance plans?

Yes. We recommend annual or seasonal preventative maintenance to ensure your equipment stays reliable and reduces the chance of unexpected breakdowns.

How long does maintenance and service take?

Most service or maintenance appointments take between 1 and 2 hours. Our technicians work efficiently while still performing a thorough inspection, cleaning, adjustment, and safety check of your equipment to ensure everything is operating properly before they leave.

Who do we work with?

Elevate Accessibility partners with a wide range of government, health care, and community organizations across Manitoba. We work with personal care homes, group homes, hospitals, rehabilitation centres, schools, municipal buildings, and non-profit agencies, as well as occupational therapists, case managers, facility managers, and government departments. Our team provides code-compliant accessibility solutions including lifts, ramps, ceiling systems, and full renovations, and we understand the requirements of sensitive and high-traffic environments. We offer professional installation, priority service response, and long-term maintenance support for organizations that rely on safe and dependable accessibility equipment.

Do you provide emergency service?

Yes. If you need help outside regular hours, you can call our office and you will be connected directly with a technician.

Can you work with my contractor or architect

Absolutely. We frequently collaborate with contractors, architects, and occupational therapists to ensure accessibility products are properly planned and integrated.

How do I know which product is right for me?

Our expert technicians will assess your mobility needs, home layout, and budget to recommend the best solution for your situation.

What brands do you carry?

We proudly carry Savaria, Bruno, Serenity, Cambridge, Handicare, and Human Care, along with National Ramp, Alumiramp, and EZ Access.

Do you handle building permits?

Yes. For products like commercial ramps or vertical platform lifts, we take care of the permitting and inspection process.

Still have a question?

If you have a question that wasn’t answered here, we’re always happy to help. Contact us anytime and our team will provide the information you need to make the right accessibility decision..